I don’t know how many of you are aware of the fact that Samsung had integrated an additional security measure on their devices so that no one can perform a factory reset on its devices unless the Google account is removed first, or if it is simply correct password entered.
This security measure is called Factory Reset Protection (FRP), so that is how some of you might get in the situation of complaining that they cannot factory reset their Galaxy S7. This is a precaution measure against any unauthorized changes by blocking any possible factory reset the device without first doing any of the two conditions above. However, it might happen not to know of this and the truth is that FRP doesn’t not discriminate whether you are the device’s owner or not, if you have simply forgotten your Google account password or you have other intentions.
If you can’t provide the correct credentials, performing a factory reset should be out of the question even if you really have the best intentions. Is there anything that you can do to change that? I am thinking of a procedure previously published by RootJunky that showed FRP can be bypassed. This is not necessarily the safest thing to do, but it’s obviously that you are not going to receive any help from Samsung or Google on this issue, so you practically have nothing to lose.
How to Troubleshoot Galaxy S7 that can’t be factory reset:
This procedure uses a file or an app that must install to your Galaxy S7 phone so you can have access to the Settings menu once again. From there, you can do a procedure that will give you full access to your phone and even use a different Google account.
- First of all, take the APK file you need to install from your OTG via this link;
- Then, you need to plug your flash drive to your computer;
- You must copy the file to the root directory;
- Then, just plug the OTG cable to your phone and plug the flash drive to the other end of the cable.
- Your Galaxy S7 will automatically launch the file explorer showing the root directory of the flash drive you just plugged in;
- Touch the APK file;
- A system dialog box will appear and warn you that sideloading of apps is blocked by default, but you should continue;
- Tap Unknown Sources, then OK. You can proceed to the installation of the APK file;
- Up next, tap Open. You can now access the Settings menu;
- Unplug the OTG cable from your phone;
- At the end, scroll down to Backup and reset and proceed with the Factory Reset. For that, learn How to Bypass Factory Reset Protection on Galaxy S7 with the help of this guide.
Has any of these two methods helped you? Remember that hacks such as these ones are usually patched by Samsung, so even if they are functional now, there is no guarantee that they will remain the same!