As it has been expected, Samsung continues to improve what it started years ago and its latest Galaxy S flagships – the Galaxy S7 and the Galaxy S7 Edge look and act better than ever. That is why I have no doubts that both devices will most likely remain among the best all this year and yet, I know that problems are errors are not out of the question.
To tell you the truth, there are plenty of users who are affected by various problems and as you have seen, a few common Galaxy S7 problems have been already discussed by now. However, there is something else that you should know about from the start even if you might not necessarily like the sound of it.
As you know, your Galaxy S7 comes with an IP68 rating for dust and water resistance which is a major advantage. To be more precise, the IP68 dust- and water-resistance Ingress Protection rating means that your smartphone is completely protected against dust, and it is water-resistant in up to 5 feet of water for up to no less than 30 minutes. With these being said, the smartphone seems to be everyone’s dream: you can practically play in the mud, run in the rain, spill on it, splash it and more, but are things as great as they seem?
The truth is that there are multiple users who have found the audio from the speakers to sound distorted, while others complain about the fact that the handset cannot be charged due to an annoying “moisture detected” alert popping up. However, this alert is a useful fail safe that helps avoid any problems when plugging in the Samsung handset to charge.
What to do about these problems? Well, you have to make sure that you haven’t exposed the device to salt water or ionized water. If your device is exposed to salt water, wash the device with fresh water, and then dry it with a clean cloth. If you don’t do that immediately, then there are big chances for the salt to accumulate and end up blocking the primary microphone, earpiece, as well as the external speaker.
Even more, it’s recommended to wipe down the device as soon as you take it out of the water. When drying off your device, make sure to pat the earpiece, the primary microphone, the external speaker, as well as the power/accessory (USB) interface connector with a soft cloth to remove as much water as possible.
If you have to make a call immediately after your Galaxy S7 device is wet, then be sure that the microphone may have water in it, which may lower the volume that the other person will hear. After drying off the device, let the handset air-dry before actually making that call that you have in mind.
Even more, if you want to take good care of your device, then the bag of rice trick works too, just as it happenes with the company’s Galaxy S6 model.